Building intercultural competencies for ambulance services – BICAS

Building intercultural competencies for ambulance services – BICAS
Project number: 2016-1-DE02-KA202-003336
Implementation period: 01.09.2016 – 31.08.2019

Project description

The main aim of the project was to address the need for intercultural competencies in pre-clinical emergency care, because due to the high influx of migrants and asylum seekers paramedics reported more problems in their work with patients due to cultural/religious peculiarities of the patients.

Intercultural competencies in a globalized world are a major key competence. To support the intercultural competencies of paramedics partners wanted to create blended learning course fitted to their needs and a mobile app with relevant emergency information to support them in their work.
The aims and objectives of the BICAS project were:

  • Increased intercultural competencies of paramedics through a blended learning approach adopted for further and initial training, applying ECVET criteria;
  • A Quick Reference in Action mobile application supporting paramedics in their daily work by providing easy accessible and important cultural background information;
  • Facilitation of the work of paramedics through lower stress levels thanks to better intercultural understanding and ability to act accordingly;
  • Increased stakeholder (health authorities, ambulance services, training providers) and beneficiary (migrants) awareness of the topic and role of emergency services.

Project website:


Die Johanniter (coordinator) – Berlin, Germany
Wisamar Bildungsgesellschaft – Leipzig, Germany
JOAFG – Wien, Austria
ANDALUCÍA ACOGE – Sevilla, Spain
Danmar Computers Sp z o.o. – Rzeszow, Poland
Euro Project Lab S.r.l.s. – Ferrara, Italy

This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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